After a loss

After-loss checklist

Work through what matters now, what can wait, and which parts can be assigned to someone else.

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Planning ahead instead?

3 tasks

First 24 hours

Confirm what happened, identify the point person, and make the first calls.

Ask the hospital, hospice team, facility, or first responder who certifies the death and what happens before transportation.

RequiredFamily point person
Read first-week guide

Pick one person to handle calls, collect details, and keep decisions visible to relatives.

RequiredClosest available family

Ask about transportation, refrigeration, timing, price list, and whether the provider can support the family's preferred service.

RequiredFamily point person
Compare providers

3 tasks

Documents and authority

Find the records needed for arrangements, benefits, banks, and possible probate.

Ask the funeral home, registrar, or local vital records office how to order certified copies. Many banks and insurers require originals.

RequiredExecutor or family point person

Check safe places, attorney files, digital vaults, and trusted contacts before making irreversible decisions.

RequiredExecutor or next of kin

Record who was called, what was decided, costs quoted, and open questions. This helps when multiple relatives are involved.

OptionalFamily point person

2 tasks

Care, service, and memorial

Make the public-facing decisions gently and keep details in one place.

Confirm plot, niche, opening and closing fees, marker rules, and visitation rules before signing.

OptionalFamily decision-maker
Search cemeteries

Collect obituary notes, service details, photos, donation links, and guestbook settings in one shareable page.

OptionalFamily editor
Start memorial

3 tasks

Estate, accounts, and ongoing tasks

Protect property, notify institutions, and avoid rushed financial decisions.

Lock property, forward mail if appropriate, photograph valuables, and avoid distributing items until authority is clear.

RequiredExecutor or trusted family

Work through employer, Social Security, insurers, banks, credit cards, subscriptions, landlord or mortgage company, and credit bureaus.

RequiredExecutor or administrator

List accounts, subscriptions, photos, devices, and social profiles before trying to close or memorialize anything.

OptionalExecutor or trusted family
Use digital checklist